Municipal infrastructures and public buildings play a crucial role in shaping communities and society. As such, it is the responsibility of public administrations to ensure they are resilient in the face of climate change, to provide accessible infrastructure, and to digitize processes if possible. However, the challenges in achieving these goals are immense, exacerbated by demographic shifts resulting in fewer available employees. To address these challenges, municipal public administrations must embrace digital methods such as Building Information Modeling (BIM) to increase efficiency. The relevant factors in the areas of organizational culture and knowledge management must be identified in the municipal context and prioritized according to their level of influence. Finally, a guideline is to be created, which should enable a targeted overcoming of obstacles. Through careful analysis of these factors can determine the most effective strategies for ensuring that municipal infrastructure and public buildings continue to serve the needs of their communities.